Emergency Paediatric First Aid – Terms and Conditions

1. Course Duration
   This is a one-day, face-to-face course of at least six hours, excluding breaks, leading to the Qualsafe Level 3 Award in Emergency Paediatric First Aid (RQF). Learners must attend the full course and complete all required guided learning and assessment hours.

2. Advance Booking
   Learners should book in advance to allow sufficient time for enrolment, course instructions and preparation.

3. Late Bookings
   Learners booking close to the course date accept that preparation time may be limited. By proceeding with a late booking, they waive the right to claim that insufficient notice or preparation time affected their participation or assessment.

4. Accurate Learner Details
   Learners must provide their correct full name, date of birth, email address, telephone number and any information required for qualification registration.

5. Certificate Information
   Certificates are issued using the details provided during booking. Learners are responsible for checking that all information is complete and accurate.

6. Identification
   Learners may be required to present valid photographic identification. The name on the identification must match the booking details.

7. Postal Address
   Learners must provide a complete and accurate postal address. PLAB Guide Training Centre is not responsible for delays, loss, non-delivery or additional costs caused by incorrect or incomplete information.

8. Attendance and Punctuality
   Full attendance is mandatory. Late arrival, early departure or absence from any part of the course may result in refusal of admission or ineligibility for assessment and certification.

9. Practical Participation
   The course involves kneeling, bending, performing CPR and practising first aid techniques at floor level. Learners must participate fully in all required practical activities and assessments.

10. Health and Access Requirements
    Learners should inform PLAB Guide Training Centre in advance of any disability, injury, health condition or learning need that may require reasonable adjustment.

11. Reasonable Adjustments
    Reasonable adjustments will be considered in accordance with awarding-organisation requirements. Adjustments cannot remove or reduce the essential practical competencies of the qualification.

12. Suitable Clothing
    Learners should wear comfortable, appropriate clothing and footwear that allow safe participation in practical activities.

13. Assessment
    Booking and attendance do not guarantee a pass. Learners must successfully complete all required practical and theory assessments.

14. Resits and Further Assessment
    Where a resit or further assessment is permitted, additional fees may apply. Any further assessment is subject to awarding-organisation rules and course availability.

15. EYFS and Workplace Suitability
    Learners and employers are responsible for confirming that this qualification meets their EYFS, workplace, professional or regulatory requirements.

16. Blended Learning
    Where the course is delivered through blended learning, all required online modules must be completed before the face-to-face practical session.

17. Professional Conduct
    Learners must behave safely and respectfully toward instructors, staff and other learners. Unsafe, disruptive or inappropriate conduct may result in removal from the course.

18. Safeguarding Scope
    This qualification does not replace separate safeguarding, child-protection or clinical training required for the learner’s role.

19. Certificates and Corrections
    Charges may apply for printed certificates, replacement certificates or corrections where inaccurate details were provided by the learner.

20. Transfers, Cancellations and Refunds
    Transfers, cancellations and refunds are governed by PLAB Guide Training Centre’s general booking policy. Awarding-organisation registration, assessment and certification charges may be non-refundable.

21. Course Changes
    PLAB Guide Training Centre may make reasonable changes to the instructor, timetable, venue or course arrangements where necessary.

22. Acceptance of Terms
    By completing the booking, the learner confirms that they have read, understood and accepted these course-specific terms and conditions.