Cancellation, Transfer and Refund Request

Your details

Full name (as on your booking)

Email address used for the booking

Phone number

Booking or order reference (if you have it)

Who paid for the booking?

I paid My employer or organisation paid Group or on-site booking

Your booking

Course

Date of the course you booked

What would you like to do?

Cancel my booking and ask for a refund Move my place to another date I am ill or have an emergency and cannot attend I became unwell during the course Send someone else in my place Ask about a refund I have already requested Something else

Please tell us what has happened

For illness or an emergency, tell us briefly what happened and when. You do not need to share more medical detail than is needed.

New date (if you are moving your place)

First choice of new date

Second choice of new date

Substitute (if someone is taking your place)

Their full name, email, phone, profession and registration number

They must meet the course entry requirements. For ATLS, APLS, EPALS, BSS and MIMMS we need at least 14 days’ notice.

Evidence of illness or emergency

Evidence

I will email my evidence to admin@plabguide.co.uk within 7 days of the course date I have no medical evidence and make the self-declaration below (accepted once per booking) Not needed for my request

Evidence can be a fit note, a GP, hospital or occupational health letter, an NHS 111, pharmacy or clinic record, or a positive test result.

Declarations

I have read the booking terms at plabguide.co.uk/terms-returns-refunds, including any extra terms for my course.

I understand that my booking is not cancelled, moved or refunded until PLAB Guide confirms it by email.

I understand that PLAB Guide cannot guarantee the new date I have asked for, and will try to offer it or the nearest date with places.

I understand that cancellation charges, transfer fees, price differences and awarding-body registration or manual costs may apply, as set out in the terms.

I confirm that the information I have given is true. If I am reporting illness or an emergency without medical evidence, this is my signed self-declaration.

I agree to PLAB Guide using these details to deal with my request, as described in the privacy policy.

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